Highly analytical, versatile and results-driven professional, interested in pursuing a full-time position to effectively utilize well-rounded experience in data analytics, business, reporting, and project management. Expert at translating business requirements between technical and business teams, implementing process improvements, creating models, reports, root cause analysis, transforming raw data to meet business requirements. Recognized for organizational skills in handling multiple priorities and completing projects within tight deadlines in a fast-paced environment. Adept at building strong relationships and working collaboratively with key clients and other professionals of all levels, using multilingual fluency in English, Hindi, and Bengali.
CORE COMPETENCIES
Project Management | Data Analytics | Market Research and Analysis | Innovation Strategy | Risk Management | Contract Negotiations | Continuous Process Improvement | Business Process Development
TECHNICAL SKILLS
Tableau | SQL | BPMN | Microsoft Office Suite - Word, Advance Excel, and PowerPoint | Microsoft Visio | Use Case |Microsoft Access | Minitab | R-Programming | MS Project | SharePoint
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Experience
RIT, FMS ▪ Project Manager Jan 2020–May 2020
- Delivered cost savings of 4% by developing models to increase efficiency on resource management & quality control
- Strategizing and indirectly leading implementation of projection and display upgradation project throughout campus.
- Increased customer satisfaction by 8% through efficient prioritization of special and high priority projects
HONDA AIRCRAFT ▪ Business Analyst (Internship) July 2019–Aug 2019
- Identified department level process improvement opportunities and conducted process flow data gathering - multiple interviews, requirement gathering, analysis of existing raw data, and BPMN model utilization
- Prepared a plan for process flow optimization which lead to improvement in all productivity metrics and an overall reduction of customer service time from ~ 11 days to 6 days
- Lead the company wide new process flow proposal meeting with 18 managers and senior managers to on-board them with the suggested change and discuss the implementation process in Q4 - 2019
- Constructed reports and fish bone diagram to determine the cause and effect of the inefficiencies to present findings to the senior leadership
- Organizing and assisting automation in Service Part Sales department by creating a more efficient process model, while coordinating between SAP technical team expected to increase saving of 0.35mn YOY – Plan to be implemented by Q1 - 2020
WAYFAIR INC. ▪Business Analyst (Coop) Jan 2019–June 2019
- Conceptualized and executed a model to apply relevant foreign exchange rates for international transactions to prepare reports & financial documents reflecting the numbers in US dollar for AP & AR teams – saving ~ 13 hours per employee/week
- Executed the company wide reporting on Merrill Lynch and facilitated internal audit to support the Equity Administrator Team as the since Point of Contact for Accounting and Finance department – Team of over 80 people
- Successfully automated the manual process of invoice reading and relevant data storage, extracted from invoices, which saved over 18 hours of employee’s weekly work and enhanced accuracy of extracted data leading to over 0.04mn savings YoY
- Built model based on IRS and business rules, regulations and requirements to validate & report the numbers for the 10-K & 10-Q through various reports created after analyzing financial documents
RIT, FMS ▪ Data Analyst (Student Employee) May 2018–Dec 2018
- Examined, cleansed and analyzed over 10 years of raw FMS data for the entire university to create models and metrics for cost allocation and employee performance evaluation to create YoY cost variances and productivity index.
- Created model to enhance workflow distribution and maximize optimal resource allocation; Resulting in reduction of cost and increase in employee hour utilization by 13%; Formulated KPIs for the Maintenance Department
- Prepared visual representation of the performance of each section per college using data mining, Excel, and Tableau
MORNING SMILES ▪ Project Manage June 2012–Dec 2016
~4 years of work experience in project management - Led the functional teams to setting up state of the art facilities worth $1.9mn; collaborated with third party vendors for leading the project for brand name change with a budget of over $0.17mn
- Collaborated with leaders of education industry to successfully implement two projects leading to increase in company revenue by $0.4mn
- Strategized and led the project to completion at 94% of initial allocated budget and two-week before expected handover date
MOTHER’S PRIDE ▪ Senior Administrator May 2010–May 2012
- Collaborated the workflow of the organization with cross functional teams for smooth and seamless fu
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Projects
Project Name: Data Analytics and Business Intelligence Role: Researcher and Analyst Company/Client Name: Academic Project
Used Wolfram Alpha, MINITAB, and Tableau in analyzing complex data for business applications through data discovery and data analytics
Performed data mining and sentiment analysis in comparing the Amazon’s and Walmart’s customers’ sentiments along with Twitter API data using R-Programming and presented through Tableau
Project Name: Business Process Development (BPMN) Role: Business Analyst Company/Client Name: Harris Corporation
Minimized lag time by 3 days and reduced estimated cost of $0.35M annually for existing processes through automation and integration of processes across different geographical regions
Closely collaborated with four Harris senior employees in developing new business process & resource allocations for service, quality and production departments to increase operational efficiency of the project