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Business Intelligence Analyst I

Disney

Celebration, FL, USA

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2 w

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Full time

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Other

About the Role & Team:
Consumer Insight, Measurement & Analytics is part of the Finance organization for Disney Parks, Experiences and Products. We influence decision making with integrated, objective, and applicable insights. Our team drives value by delivering quality data and analytic technologies to promote a clear understanding of consumers and Guests that are used to identify improvement opportunities and influence crucial strategies across the business.

Our team develops Tableau dashboards to support data driven business decisions across Disney Experiences. Data transformation may be completed using Dataiku or by writing custom SQL. We also develop new Tableau reports and maintain existing Tableau reports per client requests. Our team works closely with clients to understand their visualization requirements.

What You Will Do:
• Create and maintains Tableau dashboards from guest survey data
• Assemble and transform survey data to be visualized with Tableau
• Identify process improvements within legacy dashboards
• Control user dashboard access to protect resources with appropriate privileges

Required Qualifications & Skills:
• Strong Analytical and Problem-Solving skills
• Familiarity with Tableau Software, Dataiku, SQL, and/or Snowflake
• Proven attention to detail
• Effective verbal and written communication skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Proven written and verbal communication skills to technical and non-technical audiences
• Ability to adapt to a rapidly changing business environment and prioritize requests
• Excellent guest service skills

Preferred Qualifications:
• Tableau Desktop Specialist Certification from Tableau
• Experience with collecting, transforming, and analyzing survey data in Tableau

Education:
• Bachelor’s degree in a technical field including Industrial Engineering, MIS, CIS, Statistics, Mathematics, or other quantitative field
• Master’s degree in a quantitative field or working towards a master’s degree in a quantitative field preferred

About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Destinations, LLC, which is part of a business we call Disney Experiences.

Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.