Actively seeking Full-Time opportunities | Ex-Amazon | The University of Texas at Dallas | MS in Business Analytics (Data Science)
Experience
• Created database for Alexa and Echo devices of Amazon. Served the customers in the USA and U.K marketplace on a weekly service level agreement and accomplished the deadlines beforehand. Derived information for the team quality metrics on a daily basis using BI as a platform. • Mentored a team of 23 people in achieving weekly targets and worked under five transformations in the process of developing Alexa and echo devices. • Implemented advanced analytical solutions to real business problems leveraging Business intelligence tools that have impacted the business and the end-user experience. • Working with a team of researchers and data experts in the design, development, testing, and deployment of natural speech and language data processes and model improvements, supporting a range of products. • Generated percentile scores for capturing distance between recurring incidents and integrated with complaints effectiveness metrics dashboard in Tableau to provide visual insights to business users. • Implemented advanced analytical solutions to real business problems leveraging Machine Learning algorithms and Business intelligence tools that have impacted the business and end-user experience. • Experienced in using Python/R Studio/SQL/ ETL solutions to perform statistical analysis and to implement machine learning algorithms utilizing different packages. • Performed data discovery and build a stream that automatically retrieves data from a multitude of sources (SQL databases, external data such as social network data, AWS GLUE) to generate KPIs using Tableau.