• Business professional with over 3 years of experience in IT working within the structure of full SDLC with a strong drive for software delivery using Agile development methodology.
• Proficient in business requirements gathering, project documentation, and writing user stories to effectively communicate business requirements to cross-functional teams.
• Proven track record of fostering meaningful, high-stakes relationships with stakeholders to deliver timely solutions.
• Ability to manage multiple projects and deliver on competing deadlines utilizing strong prioritization, analytical, and problem-solving skills to achieve business goals.
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Experience
Solution Owner Intern, Slalom Build – Seattle, WA
• Led a cross-functional team in an agile, fast-paced environment to create a Galactic API layer to enable integration from Salesforce and support IT to get required data without directly communicating with the application.
• Collaborated with internal stakeholders from IT, marketing, and data analytics to gather and breakdown business requirements into user stories, define the product roadmap, and develop a product backlog of over 200 stories.
• Facilitated scrum ceremonies including backlog grooming, sprint planning, product demo, retrospective, and daily standup.
• Utilized AWS for product development and the Atlassian product suite for project management.
• Advised project peers on business requirements, agile methodologies, and user story best practices.
Software Development Engineer, BETSOL – Bangalore, India
• Worked independently on requirements gathering and analysis through client interactions and document analysis, accurately estimate and breakdown the requirements into tangible deliverables such as features and user stories.
• Collaborated cross-functionally with software developers and testing teams to develop a metrics dashboard using ASP.Net and SQL to track employee performance which reduced the client costs by USD 14000.
• Developed Web APIs for the application to interface and retrieve data from Microsoft dynamic CRM. This approach increased application performance by 60% and thus enhanced customer experience.
• Executed tests, performed user testing and compared test results with requirements, identified defects, and validated the results to ensure a defect-free product and meet customer needs.
• Trained and mentored a team of 5 recruits, built a knowledge transfer document to help onboard with technology, business processes, and projects. KT documents reduced onboarding time by 25%.
Associate Software Engineer, BETSOL – Bangalore, India
• Developed a web application using scalable web-based technologies for an individual product owner which allowed clinicians and doctors to filter appropriate tests for patients.
• Worked on implementation of 3rd party integrations which interfaces with the application to provide additional features, hosted the application on IIS, and installed SSL certificates to enhance website security.
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Projects
Data Mining Project | University of Arizona
• Analyzed over 3M records of the US traffic accident dataset by conducting preliminary analysis to understand the baseline accuracy of the dataset using a supervised learning algorithm, Naïve Bayes.
• Performed data cleaning and transformation using R and implemented various machine learning algorithms such as Decision Tree, Logistic Regression, and Support Vector Machines to determine various metrics.
• Metrics such as accuracy, precision, recall, sensitivity, and specificity were used to present insights and recommendations.
Business Intelligence Project | University of Arizona
• Collected and analyzed the Stack overflow developer survey dataset using over 1M records of real-world data.
• Performed data pre-processing activities such as data cleaning and data transformation using MS Excel and SQL to remove outliers and standardize the data.
• Discovered patterns and presented recommendations using unsupervised learning algorithm such as Apriori and developed dashboards using Tableau and R to help Stack Overflow improve its developer community.
Business Consulting Project | University of Arizona
• Led a 5-member team to build a framework for BCBSAZ by defining IT governance best practices, strategy, analyze key metrics, and evaluate performance and impact of the program and help in the organization’s digital transformation.
• Conducted market research to explore current business trends on Citizen IT and understand best practices for IT governance, identify areas and opportunities to implement Citizen IT within the healthcare insurance industry.
• Manage project through regular client status meetings, progress presentation, identify project risk and troubleshoot issues.
Enterprise Data Management Project | University of Arizona
• Gathered customer requirements, created a project plan, and schedule to design and build a database integrated with a web application using SQL/PLSQL, Java, and HTML for campus health to provide on the go medication service.
• Translated the requirements into the ER diagram, developed database design, 15+ data retrieval queries, 10+ triggers and procedures, and populated test data to implement the business processes.