I love creating things- building new products and discovering possibilities wherever I go. My training as an engineer, along with a passion to explore customer needs drove me to pursue a dual masters in digital innovation and MBA at Boston University.
Currently looking for the my next challenge to cut my teeth and bring value to customers.
My skills include:
➢ Ethnographic research, Customer journey mapping, Capability-Dependency Analysis, Concept Canvasing, Concept Road-mapping
➢ Product Analytics, Customer Analytics, Operational Analytics
➢ UX/UI Design, HTML/CSS, InVision Studio
➢ Lean & Agile Methodologies, Six Sigma Methodology, Quality Assessment, Automation, and Validation
➢ Adobe Creative Tools- Photoshop, Lightroom, Premiere Pro, After Effects
➢ Java, Javascript, Python, Spark, SQL
Lets connect to see how I can contribute!
-
Experience
• Product Strategy
Millipore Sigma
Part-time (2019-2020)
• Analyst | System Developer
Verizon
Full-time (2015-2018)
-
Projects
• Synthesized user feedback to develop a digital product to integrate business intelligence, product development and marketing to manage new product portfolio of $1.5 million.
• Created a digital knowledge base management interface to automate data-democratization for 30 million+ transaction records.
• Led cross-functional collaboration across development team, stakeholders, marketing, sales, operations, and customer service to enhance customer experience in circuit migration.
• Developed cross- functional ties with teams in billing, business intelligence and customer relationship management teams to optimize data flow between systems.
• Enhanced document management for a multi-billion dollar organization as part of a 7 person team.