Seasoned leader with demonstrated track record of success driving business process improvement and accountability through targeted risk management initiatives. Credible history of conceptualising and implementing effective fraud detection/mitigation strategies that achieve bottom-line success, while maintaining higher Customer Satisfaction Index (CSI) score. Instrumental in spearheading internal audits to ensure compliance of overall business operations with established standards, while identifying vulnerabilities and devising effective measures to minimise potential threats. Proficient at drafting, executing, and validating policies and procedures associated with compliance and risks. Adept at interpreting complex data and creating comprehensive reports that empower decision making as well as building and mentoring results-driven workforce that achieve higher level of productivity and thrive in accomplishing corporate goals/objectives. Articulate communicator; adept at fostering relationships with strategic partners and building consensus across multiple organisational levels to drive cohesive/strategic operations.