About the job
The Red Hat Experience Engineering (XE) team is looking for a skilled AI Technical Strategist/Software Engineer with excellent programming skills, familiarity with LLMs, RAG, and model evaluation and deployment, and the ability to partner with internal stakeholders. To be successful in this role, you should have an established set of foundational technical skills and the ability to learn quickly as we modernize platforms and tooling. You will be accountable for helping to shape our technical strategy for implementing AI and related solutions across the XE business. You’ll play a key role in early prototyping of solutions, performing data and model exploration, and connecting across multi-disciplinary teams to understand problem statements and feasibility. You likely have experience using analytics packages, translating and manipulating large datasets, and creating and maintaining software and tools that deliver meaningful impact and measurable value. This role will ideally be located with proximity to our Raleigh, NC office and willing to work in a hybrid environment, but may be flexible based on qualifications and provided that the candidate is open to significant US East Coast working hours.

What you will do
• Work closely with team members and stakeholders to turn business problems into analytical projects, translated requirements, and solutions
• Work cross-functionally with teams on data migration, translation, and organizational initiatives
• Translate large volumes of raw, unstructured data into highly visual and easily digestible formats
• Manage data pipelines for predictive analytics modeling, model lifecycle management, and deployment
• Recommend ways to improve data reliability, efficiency, and quality
• Help create, maintain, and implement tools, libraries, and systems to increase the efficiency and scalability of the team
• Develop and maintain proper controls and governance for data access
• Communicate data-related challenges and help to prioritize resolutions based on alignment with organizational goals

What you will bring
• Ability to critically analyze data, test hypothesis, and iteratively try new approaches
• Ability to problem solve and to test and implement new technologies and tools
• Solid grasp of data systems and how they interact with each other
• Proficient Python programming skills are required, including familiarity with popular Python machine learning libraries (such as PyTorch, Tensorflow, and Hugging Face)
• Experience with Linux system administration, shell scripting, and virtualization technology (containers) is required
• Mastery of git (version control) and experience with versioning, merge request, review, etc. processes and techniques is required
• Experience with distributed computing frameworks (eg., dask, pyspark) preferred
• OpenShift application development and administration is a plus
• Experience deploying applications using PaaS technologies (e.g,. OpenShift, Airflow) is a plus
• Bachelor's degree in a related field (e.g., Computer Science, Software Engineering, Data Science/Analytics) with 3+ years of relevant working experience or Masters degree with 1+ year of working experience
• Experience in a startup or fast-paced environment, Kaggle competitions, or Open Source project contributions is a plus

The salary range for this position is $90,480 - $144,660. Actual offer will be based on your qualifications.

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Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Benefits
• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.