• Master's degree with experience in generating insights from data and preparing reports to solve business problems.
• Proven skills in improving efficiency via development and implementation of software applications and systems in both Agile and Waterfall SDLC environments.
• Seeking to leverage my skills and experience in BI Data Analytics and Software Engineering.
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Experience
• Worked on various RPA projects using UI Path tool for the client CenturyLink.
• Worked with Business Analysts to understand the business process of the use case that needs to be automated through PDD (Process Definition Document) and worked with Solution Architects to understand the solution design and the approach through SDD (Solution Design Document).
• Prepared WBS (Work Breakdown Structure) and test case document indicating both positive and negative test cases.
• Involved in the actual development of the code end-to-end handling various bot workflows and components required as per the specific use case in Ui Path studio & Orchestrator.
• Performed Unit testing of the individual components and then integrated the code to RE framework and then performed integration testing as well.
• Migrated the code to Gitlab and pushed the code to automated code review fix and for review by the business team.
• Prepared deployment checklist & deployed the code in production; performed sanity testing.
• Provided Hypercare support and developed handover document.
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Projects
• Worked on Service Assurance Dashboard project for the client CenturyLink at the client location.
• Had daily meetings with client managers to understand the applications they own and pulled out weekly, monthly & yearly metrics data from various application sources and Agile central using SQL queries/PLSQL procedures.
• Deeply analyzed the reports pulled and answered the business questions by creating dynamic and interactive data visualizations in the form of scorecards and dashboards using MS Excel pivot table/charts and Tableau to monitor application health and stats.
• Gave recommendations to the internal and external stakeholders in a clear, precise and actionable manner from the data insights generated like which client applications fetches more ROI than others, the application uptime, downtime and no of users.