AWS Enthusiast | Hotelier | Explorer | Golfer
-
Experience
- Developed a cloud-based web app for the hotel to attract guests via AWS platform in collaboration with Hilton hotels by reducing the yearly cost of 25K.
- Built an in-room service, cloud-based web app to order food providing minimal guest interaction with staff during
their stay in the hotel.
- Troubleshoot any hardware or software related issues in the hotel. Implemented 24/7 strategy with corporate IT
teams to keep monitoring the performance of IT infrastructure.
- Resolve guest’s issues by promptly dealing with guests without any delays to provide extraordinary services.
- Create Rooms division yearly budget and action plan for the staff to meet quarterly & yearly goals.
- Lead morning stand ups and follow up on any guest related concerns to resolve them before guests leave for the
day.
-
Projects
- Developed a cloud-based web app for the hotel to attract guests via AWS platform.
- Built an in-room service, cloud-based web app to order food providing minimal guest interaction with staff during
their stay in the hotel.