As a fine artist turned UX Designer, I enjoy designing beautiful, user-centered products that make people's lives better.
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Experience
Amtrak | Customer Experience Designer
October 2019 – Present
• Reimagining and re-designing UIs, interactions and customer journey of Amtrak’s current train ticketing kiosk (Quik-Trak)
• Brainstorming and developing a new design of the Amtrak mobile app for business and leisure travelers
CBRE Build (CBRE) | Product Design Intern
June 2019 – August 2019
• Designed core features of Site IQ, B2B warehouse site selection software; soft-launched in 10/2019 and received positive responses from 8+ real estate brokers
• Spearheaded the development of a design system working collaboratively with designers and UI engineers
Some Kind of Coffee Co | UI/UX Designer
Jan 2019 – June 2019
• Led end-to-end design process including research, wireframe development and usability testing of the web application
Tech for Korea | UX Designer
Oct 2017 – May 2018
• Led a mobile app design effort, collaborated with CEO and Development team to build development-ready prototypes in 2 months
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Projects
Stardog – Provider of Data-unifying Knowledge Graph Platform
Capstone Project | Arlington, VA | Aug 2019 – Current
• Redesign the Stardog Enterprise SaaS platform with the development of GUI that allows non-technical users to do data mapping/configuration, data modeling, and querying with minimal coding
Terp Tutors – Tutoring Web App Design and Development
• Built a tutor-matching web application for UMD students to share their subject matter expertise with one another on campus (Language used: HTML, CSS, Java Script, jQuery, Bootstrap)
Venmo Case Study – P2P Payment App Experience Redesign
• Led a project team of three on User Research and Analysis to understand user concerns from 10 active users, identified areas for improvement and developed 15 high-fi mockups